![]() Saturday, April 28, 2012
![]() So as usual, I had myself fully recharged right after the exam. Now I'm back bouncing again! I had to say, first semester of year 2 was a little different. The stress level was so out of scale. My first time ever slept in the living room for one entire week, my first time rushing paperwork for two weeks in a row, my first time! Sleeping 1-2 hours each day just to reach the finish line. All these were stressful because again, I don't think my course requires me going through these crazy experiences. :) Today's the day for Bersih 3.0 rally. Sis and I HAD a plan to show up at kl and watch the historical scene... but due to some miscommunication, the plan failed. Only my dad went on alone w his party yesterday night. Mama was obviously worried but dad came home safe and sound. Just a little sleep deprived and irritation on the eye due to the water cannon and tear gas. I saw news and videos online but I can't wait to hear more from dad tomorrow! And ohh.. did I just said that I'm fully recharged? I think I should say, I'm literally jet-lag in my own world now. Time is 4.40am and I'm just done w my practice on another make up look! I'm loving my weekends at home recently cause we are spending more time w mama on good food and just girls' shopping. :) I have a whole list of plans... in my head. I need to start moving otherwise plans are gonna stay whatever they are! Lazinessss... nooooo. Tuesday, April 24, 2012
![]() I love browsing through the items that any online boutique has to offer. Not necessarily buying them, but I just love keeping in pace with their latest updates. However, I had an awful experience with one particular online shop recently; Zalora Malaysia, to be specific. They carry a variety of brands and style: men and women fashion, shoes, jewelry, you name it. At the same time, they have a number of angry customers coming their way as well. And I'm one of them...
To tell the truth, before I decided to shop with them and make my payment on the dress I chose, I thought twice to whether get the deal done because I'd already seen handful of people complaining on their delayed parcels. Sadly enough, I paid for that dress eventually. It's been the third week I've been waiting for my parcel now. A week after my payment, I sent in email to their customer service asking for my tracking number. Nope, I didn't get any reply. Hence, the two comments that I left on their fb page with their name tagged. Disappointing enough, this took them about 2 days to actually ring me up on phone on a Sunday night telling me that they will check with their vendors and get back to me as soon as possible. I was grateful for the effort, despite the duration they took to actually take the action.
But I guess it was early to make such judgement. I waited another week patiently for any updates from them but I receive none. Very politely, I sent in another email over the last weekend asking for refund cause this is the third week since I made my payment. It is understandable that they have off-days on weekends, but I believe that if by any chance they have seen and read about my mail on the following Monday, I should have gotten some replies by today isn't? Patience has a limit though.
Delivery service is the key to the entire online shop idea. So what if you have good brands and multiple vendors? So what if you have thousands of LIKES on the fan page? So what if you offer great promotions? They mean nothing at all without a good delivery system.
Creating a good relationship and satisfactory service are so important in maintaining your customers and the good name of the business. The customers come back to you again when they experience good services; likewise, they can be the one who leave black spots on your business.
This is definitely a bad experience with Zalora. Truly disappointing. I think the management has to really do something about it. There must be problem somewhere when you have more than one customer complaining on the same issue. I'm just hoping that I'll get a reply by this week. Fingers crossed.
Wednesday, April 18, 2012
![]() I'm actually mid way studying through the entire 14 weeks notes of emotion. Well I guess this is the only flaw of not having midterm assessment. Last minute student like me feels like I'm eating the entire textbook right now... fear, anger, happiness, etc. Speaking of these emotions, I had to admit that my body system is not tolerating well with the extreme feeling of mysterious and falling as I grow older. The theme park activities that have to do with flying and falling, I'm definitely not into these anymore. Likewise to thriller movie. But, cabin in the wood is definitely the choice is you're one of those high arousal seeker kind of person. It's about a group of teens going on a off grid vacation, where nature is the only interaction there. The next thing that comes in picture is about how they escape from the danger they put up with. One surprise from the movie was... the appearance of my biggest fear. T____T Anyways, I had minor trauma few days after the movie due to horror faces it contains. Maybe its just me but do expect that part. :) ![]() I'm still stuck at season 2 of prison break due to the coming exams. The addiction is so hard to kill! But I'm digesting the entire book day and night cause there are seriously TOO MUCH infos. Getting back to them now.. Till then! Thursday, April 12, 2012
![]() It's that time of year again. I'm sitting for finals in a few weeks time and then I'm done w my first semester of year two. As expected, March treated us so badly w all back to back due dates. My course does not really require me doing so, but I had my sleep on sofa during the last crucial five days. All I had to say was sleep deprivation. To be exact, everything was only officially over after we sat for the class test on Monday. It was really a huge relief on the shoulder. Had a good rest a couple of days later but not until I find myself starting to get so easily pissed off at things again. I took time to think bout why it happens. I guess lack of activity is the answer to it. The biggest problem that strike me every now and then. This is the reason why when I'm on the train doing something restlessly, I don't like putting things slow. Because it will take me a long time to be on track again. Exactly what's happening now.. Tiredness is the reason I've been giving myself. In fact, I've been putting work aside for almost two months. Worst thing of all, I project my feeling towards people around me. This is when it affects my being at home and in the relationship. Brain telling me this is wrong but it couldn't manage the emotion either. Totally psyched. |
Search I am a somebody. ![]() I want to ![]() ![]() Escapes. David Ee Leng Jing Yi JasmineTEA JasmineTEA Jayshee Jia Yong Joyce Kiet Eie Li Peng Penny Shuk Khuan Soh Kuan Wai Yee Yee Mun My Obsession. Chuckei Michelle Phan the Tumblr :) Voice Out Here. The Past. ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Credits Mrs. Chuck Bass Chili Enlaced Tumblr © All Rights Reserved |